Contact Us

We'd love to hear from you. Whether you have a question about our tools, want to report an issue, have a feature suggestion, or just want to say hello, our inbox is always open.

Email Us

The best way to reach us is by email. We read every message and do our best to respond within 24-48 hours.

What You Can Reach Out About

Bug reports. Found something that isn't working right? Let us know what happened, which tool you were using, and what browser or device you're on. Screenshots are always helpful.

Feature requests. Have an idea for a new scanning tool or improvement? We're always looking for ways to make ScanTotal more useful. Tell us what you'd like to see.

Security concerns. If you've found a security vulnerability in our platform, please email us directly. We take security reports seriously and will respond promptly.

Content suggestions. Have a topic you'd like us to cover on our blog? We welcome suggestions for security guides and educational content that would help our readers stay safe online.

Partnership inquiries. Interested in working with us? Whether you're a security researcher, educator, or organization focused on online safety, we're open to conversations about how we can help each other.

General feedback. Love ScanTotal? Think something could be better? We appreciate honest feedback, it helps us improve.

Response Times

We're a small, dedicated team. We aim to respond to all emails within 24-48 hours during business days. If your message is about an urgent security concern, please include "URGENT" in the subject line and we'll prioritize it.

Before You Reach Out

If you have a question about online security, check our blog first, we may have already covered it in one of our guides. Our articles cover topics ranging from phishing and malware to password security and common online scams.

The Business

ScanTotal is an independent Australian business operated by Kumari Rajapaksha (ABN 56 713 677 382), based in Melbourne, VIC, Australia.